Shipping policy

Shipping Policy — Dermelle

Order Processing
All orders are processed within 3-5 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Times
Once your order has shipped, delivery typically takes 8-12 business days within the United States. Total time from order to delivery is generally 11-17 business days.

Order Tracking
You will receive a confirmation email with a tracking number as soon as your order ships. Please allow 24-48 hours for tracking information to update.

Shipping Delays
While we do our best to meet the estimated timeframes above, delays can occasionally occur due to high order volume, customs processing, or carrier issues beyond our control. We appreciate your patience.

Shipping Destinations
We currently ship within the United States.

Incorrect Shipping Information
Please double-check your shipping address at checkout. Dermelle is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Questions About Your Order
If you have any questions about your shipment, contact us at infodermelle@gmail.com and we'll be happy to help.